José Ramón Covarrubias
jrcovarrubias@ciotech.com.mx • linkedin.com/in/josecovarrubias/ • 81-1061-7484
CIO, CDO, IT Director
EXPERIENCE
IT Operation Manager, Amcor. Guadalajara, Jal July 2022- Current
I am responsible for delivering all IT services and SLA’s for the locations within the Business Group/Unit. Manage teams of IT Support Specialist co-workers, Business Analysts, Application Specialists, Project Managers and contractors within the scope of responsibilities. I am accountable for management and operation of all IT Infrastructure and legacy IT Applications including external partners. Manage all IT projects from our BG’s and sites, primarily through formal IT Business Reviews. I also conduct research and recommend the selection of IT equipment & applications, while adhering to approved budgets.
Key Achievements
· Strategic decision making and successful influencing on leadership level
· Business approval for an upgrade on a 20 years old “obsolete system”
· Lead IT Operations teams to meet internal requirements and service levels, as well as support maintenance of existing applications and equipment as well as development of new technical solutions.
· Develop team talent and manage teams’ development plans, providing day-to-day management and technical leadership.
· Ensure there are written project plans, operational procedures and documentation of system designs/configuration and infrastructure configuration.
· Monitor and report quality of the services delivered and Key Performance indicators (KPIs)
IT Sr Consultant,Self-Employed, Monterrey - Guadalajara, NL - JAL Jan 2020 – Feb 2022
➢ Lead meetings with clients to determine project intent, requirements and cost.
➢ Support clients with IT analysis, documentation and 2 SAP S4 HANA project implementation
➢ Cloud Computing analysis & implementations (Opens Source, Azure)
➢ Strategy for hybrid platforms (on premise & cloud)
➢ Update in 4DX (Execution disciplines), Project planning and KPIs.
➢ Analysis for IT innovation with low costs and high benefits
CIO, Alimentos Sello Rojo, JAL Jan 2014 to Dec 2019
Focus on improving, restructuring and revolutionizing IT infrastructure to enhance technology standards, policies, and governance in the entire business establish best practices that will improve efficiency, effectiveness, and security throughout organization. Primary duties cover computer budget management, redesign of IT policies and procedures, project development and integration, and strategic plan implementation to generate savings and improve business operation through state-of-the-art technologies. Accountable for success of numerous improvement projects including:
➢Created the IT Governance Committee to effectively manage projects and improvements within IT areas.
➢Planned and executed SAP ERP 6.0 implementation that upgraded capability of the system.
➢Increased efficiency in process payroll by replacing obsolete payroll system with a Human Capital Management System (HCMS).
➢Successfully led and coordinated implementation of electronic accounting, BI tools (QlikView), and BIMODAL work model (Gartner).
➢Oversaw deployment of improvements in telecommunications infrastructure including Switches, Routers, Firewalls, and Cabling.
➢Led the infrastructure development and service improvements of new telephony system.
➢Supervised migration of MS AX4 to MS AX12R2 from planning to execution phase.
➢Successfully renegotiated corporate contracts with MS, ALESTRA, Consultants and IT Suppliers, that generated savings for business.
➢Lead multiple implementation projects for sales, distribution and warehouses.
➢Build the PMO department to manage the implementation of the Strategic Programs
➢Acquisition and implementation of hybrid technology (in the cloud and on-site, HYBRID-IT)
IT Regional Manager, Honeywell Automotive, SLP Feb 2010 to Nov 2013
Spearheaded and coordinated technology direction and strategy, process and quality improvement through management of the operation and development of critical applications for 17 manufacturing plants, leading 12 IT engineers providing quality technical support, reliable remote access and critical application updates. Controlled planning, preparation and management of up to US$30 million annual budget, which included contract negotiation, project management, budget allocation, project planning and development, and systems improvements.
➢ Administered sourcing, evaluation and selection of service providers to ensure efficient operation for a Call Center for Human Resources.
➢ Improved services and visibility in manufacturing plants through development and implementation of state-of-the-art web technology.
➢ Increased efficiency of the payroll management by leading the initiative to develop and upgrade the current payroll system.
➢ Ensured efficient project management and completion through development of plans and strategies, identifying test cycles and specifications, and maintaining client communication after implementation.
➢ Met all the project design requirements through leading the preparation of the test environment and the pilot designs of the interfaces with human resources personnel, benefits and systems.
➢ Define priorities on IT infrastructure improvements by conducting studies and surveys on the IT operation, assessing needs, and developing strategies to address operational inefficiencies.
CIO, Tequila Herradura / Brown Forman Group, JAL Mar 2005 to Oct 2009
Established and maintained efficient IT infrastructure for business by defining technology direction and strategy, leading development of the technology initiatives, overseeing daily administration of the LAN / WAN network, coordinating telecommunication operations for 2400 employees, and negotiation with major suppliers (IBM, SAP, Deloitte).
➢ Improved response times in IT operations through ITIL, developing a culture of customer-oriented service and growth.
➢ IT Operations planning for the migration of telecommunications network, infrastructure and security; oversaw all project needs
➢ Project managed overall system upgrades, from conceptualization and completion; facilitated migration from existing systems, data platforms and obsolete architectures to updated state-of-the-art system.
➢ Upgraded the level of security, reduced vulnerability and increased percentage of reliability of the systems by conducting audits and improvements on the IT infrastructures.
➢ Secured alignment of IT infrastructures to business objectives by developing and implementing the IT Balanced Scorecard.
➢ Developed the company's first strategic IT plan, managing key budget issues, staff development, software and hardware improvements and creation of policies and procedures.
➢ Annual savings of US$400,000 through successful implementation of a new telephony system.
➢ Managed and directed the IT-SAP transition team as part of the acquisition and integration of processes and operations.
➢Successfully organized, established and managed the internal Technology Council to help in reviewing business projects, assessing resources and ensuring alignment of projects to business objectives.
Professional career includes additional experience as IT Americas Manager at MONDIPACKAGING, Grupo ANGLO; Senior Consultant, IT – SAP at PricewaterhouseCoopers; IT Manager at Flowserve; and Technical Support Manager at DESIC. Gained valuable experience in IT infrastructure and business system improvements, implementation of the architecture of the national and intercontinental telecommunications network, and development of IT strategies to generate great savings, optimize operation and create competitive advantages. Served as Consultant in Fortune 500 Companies, such as BMW, Aventis Pharma, Gases Infra and Sigma Alimentos, managing impact projects and updating quality standards, consolidating best practices and implementing subsequent initiatives
Cick here
Great, nice, fun and successful PROJECT